Privacy Policy
Effective October 24, 2026. NYAJ Luxury Autospa LLC operates nyajluxuryautospa.com. Contact us at booking@nyajluxuryautospa.com or 407-602-8436.
Information we collect and use
When you book or contact us, we collect the information you provide, including your name, email address, phone number, service address, vehicle details, selected services, appointment details and messages. We use this information to arrange and provide detailing services, manage payments, communicate about appointments and provide customer support.
Our booking records include payment amounts and payment references. Square processes checkout payments under its own privacy policy. Website systems may process IP addresses, browser information, cookies and technical logs to operate the website, protect bookings and measure website and advertising performance. Where available, use the website cookie controls to manage optional cookies.
Service providers
We use service providers for website hosting, payment processing, email, scheduling, notifications and messaging. Providers may process the information needed to perform these services, including Square for payments, Google for scheduling and Telnyx for SMS. We may also disclose information when required by law or necessary to protect our customers and services.
Mobile information and SMS consent
No mobile information will be sold or shared with third parties for promotional or marketing purposes. SMS opt-in data and consent will not be sold or shared with third parties for their marketing. We may share information with messaging providers solely to deliver and support the texts you request.
Appointment SMS is optional and consent is not a condition of purchase. We record your consent choice, the relevant disclosure version and the time of consent. Message content and delivery records may be kept for appointment support and troubleshooting. Reply STOP to opt out of SMS. Email us for help or to change your communication preferences.
Retention and choices
We retain information as needed to provide services, maintain booking and payment records, document consent, resolve disputes and meet applicable obligations. You may contact us to request access, correction or deletion of your information. Some records may need to be retained for legal, payment or security purposes.
Security and updates
We use safeguards intended to protect your information, but no online service can guarantee absolute security. We may update this policy by publishing a revised version and effective date.
Read our SMS Terms and Conditions.